New York City Council Header
File #: Int 1755-2019    Version: Name: Assessment of the 311 service request intake map.
Type: Introduction Status: Enacted
Committee: Committee on Technology
On agenda: 10/17/2019
Enactment date: 6/12/2021 Law number: 2021/066
Title: A Local Law in relation to an assessment of the 311 service request intake map
Sponsors: Robert F. Holden, Mark Gjonaj , Farah N. Louis, Helen K. Rosenthal, Kevin C. Riley, Inez D. Barron, James F. Gennaro, Kalman Yeger
Council Member Sponsors: 8
Summary: The proposed legislation would require the Department of Information Technology and Telecommunications to conduct an assessment of the interactive map accessible through the 311 website or mobile device application that is used for the intake of 311 service requests and complaints, in order to determine the feasibility of improving the location accuracy of the 311 intake map. The Department would also be required to submit a report of the results of the assessment to the Council.
Indexes: Report Required
Attachments: 1. Summary of Int. No. 1755-A, 2. Summary of Int. No. 1755, 3. Int. No. 1755, 4. October 17, 2019 - Stated Meeting Agenda with Links to Files, 5. Hearing Transcript - Stated Meeting 10-17-19, 6. Minutes of the Stated Meeting - October 17, 2019, 7. Committee Report 9/8/20, 8. Hearing Testimony 9/8/20 (DOITT), 9. Hearing Testimony 9/8/20 (NYPD), 10. Hearing Testimony 9/8/20 (Public Advocate), 11. Hearing Transcript 9/8/20, 12. Proposed Int. No. 1755-A - 5/11/21, 13. Committee Report 5/12/21, 14. Hearing Transcript 5/12/21, 15. Committee Report - Stated Meeting, 16. May 12, 2021 - Stated Meeting Agenda with Links to Files, 17. Hearing Transcript - Stated Meeting 5-12-21, 18. Minutes of the Stated Meeting - May 12, 2021, 19. Int. No. 1755-A (FINAL), 20. Fiscal Impact Statement, 21. Legislative Documents - Letter to the Mayor, 22. Local Law 66
Date Ver.Prime SponsorAction ByActionResultAction DetailsMeeting DetailsMultimedia
6/14/2021ARobert F. Holden City Council Returned Unsigned by Mayor  Action details Meeting details Not available
6/12/2021ARobert F. Holden Administration City Charter Rule Adopted  Action details Meeting details Not available
5/12/2021ARobert F. Holden City Council Sent to Mayor by Council  Action details Meeting details Not available
5/12/2021ARobert F. Holden City Council Approved by CouncilPass Action details Meeting details Not available
5/12/2021*Robert F. Holden Committee on Technology Hearing Held by Committee  Action details Meeting details Not available
5/12/2021*Robert F. Holden Committee on Technology Amendment Proposed by Comm  Action details Meeting details Not available
5/12/2021*Robert F. Holden Committee on Technology Amended by Committee  Action details Meeting details Not available
5/12/2021ARobert F. Holden Committee on Technology Approved by CommitteePass Action details Meeting details Not available
9/8/2020*Robert F. Holden Committee on Fire and Emergency Management Laid Over by Committee  Action details Meeting details Not available
9/8/2020*Robert F. Holden Committee on Fire and Emergency Management Hearing Held by Committee  Action details Meeting details Not available
9/8/2020*Robert F. Holden Committee on Technology Laid Over by Committee  Action details Meeting details Not available
9/8/2020*Robert F. Holden Committee on Technology Hearing Held by Committee  Action details Meeting details Not available
10/17/2019*Robert F. Holden City Council Referred to Comm by Council  Action details Meeting details Not available
10/17/2019*Robert F. Holden City Council Introduced by Council  Action details Meeting details Not available

Int. No. 1755-A

 

By Council Members Holden, Gjonaj, Louis, Rosenthal, Riley, Barron, Gennaro and Yeger

 

A Local Law in relation to an assessment of the 311 service request intake map

 

Be it enacted by the Council as follows:

 

                     Section 1. Assessment of 311 service request intake map. a. Definitions. For the purposes of this section, the following terms have the following meanings:

311 service request intake map. The term “311 service request intake map” means an interactive map accessible through any website or mobile device application used by the 311 customer service center for the intake of 311 requests for service or complaints.

Department. The term “department” means the department of information technology and telecommunications.

b. The department shall conduct an assessment of the 311 service request intake map to determine the feasibility of improving the location accuracy of the 311 service request intake map.

c. No later than one year after the effective date of this local law, the department shall submit to the council a report of the results of the assessment conducted pursuant to subdivision b of this section.

§ 2. This local law takes effect immediately and is deemed repealed upon the submission of the report required pursuant to subdivision c of section 1 of this local law.

 

 

MHL/IB

LS #11606

5/4/2021 1:45pm