The New York City Council - File #: Int 0598-2022

• File #: Int 0598-2022
• Version: *
• Name: Requiring the 311 customer service center to provide assistance relating to affordable internet programs.
• Type: Introduction
• Status: Filed (End of Session)
• Committee: Committee on Technology
• On agenda: 7/14/2022
• Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide assistance relating to affordable internet programs
• Sponsors: Julie Won, Jennifer Gutiérrez, Julie Menin, Tiffany Cabán, Shahana K. Hanif, Christopher Marte, Selvena N. Brooks-Powers, Gale A. Brewer, Rita C. Joseph, Kalman Yeger , Sandy Nurse, Crystal Hudson, Pierina Ana Sanchez
• Council Member Sponsors: 13
• Summary: This bill would require the 311 customer service center to provide assistance and information to callers relating to affordable internet programs, including but not limited to providing information on affordable internet programs, such as eligibility requirements, and instructions on how to apply for affordable internet programs.

Date	Ver.	Prime Sponsor	Action By	Action	Result
12/31/2023	*	Julie Won	City Council	Filed (End of Session)
7/14/2022	*	Julie Won	City Council	Referred to Comm by Council
7/14/2022	*	Julie Won	City Council	Introduced by Council

Int. No. 598

By Council Members Won, Gutiérrez, Menin, Cabán, Hanif, Marte, Brooks-Powers, Brewer, Joseph, Yeger, Nurse, Hudson and Sanchez

A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide assistance relating to affordable internet programs

Be it enacted by the Council as follows:

Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 23-308 to read as follows:

§ 23-308 Affordable internet programs. a. Definitions. As used in this section, the term “affordable internet program” means a program that provides discounts to households to help pay for broadband internet service or internet connected devices.

b. The 311 customer service center shall provide assistance relating to affordable internet programs to individuals who call the 311 customer service center. Such assistance shall include, but need not be limited to, providing information on affordable internet programs, including eligibility requirements for such programs, and instructions on how to apply for affordable internet programs.

§ 2. This local law takes effect 30 days after it becomes law.

JEF

LS # 9305

7/11/2022 8:28am