File #: Int 0978-2024    Version: * Name: Requiring the 311 customer service center to provide relevant resources in response to tree pruning-related requests
Type: Introduction Status: Committee
Committee: Committee on Technology
On agenda: 6/20/2024
Enactment date: Law number:
Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide relevant resources in response to tree pruning-related requests
Sponsors: Nantasha M. Williams, Althea V. Stevens, Kevin C. Riley, Linda Lee, Shekar Krishnan, Selvena N. Brooks-Powers, Tiffany Cabán, Lincoln Restler
Council Member Sponsors: 8
Summary: This bill would require the 311 Customer Service Center, in coordination with the Department of Parks and Recreation (DPR), to provide 311 customers who file tree pruning-related service requests or information requests with online links to a map concerning tree inspections that is maintained by DPR as required by law, any map maintained by DPR that displays tree pruning schedules, and any informational webpage maintained by DPR on tree pruning. The 311 Customer Service Center would also have to provide these customers with any available informational resources concerning opportunities to receive volunteer certification in the pruning of street trees in New York City.
Attachments: 1. Summary of Int. No. 978, 2. Int. No. 978, 3. June 20, 2024 - Stated Meeting Agenda

Int. No. 978

 

By Council Members Williams, Stevens, Riley, Lee, Krishnan, Brooks-Powers, Cabán and Restler

 

A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide relevant resources in response to tree pruning-related requests

 

Be it enacted by the Council as follows:

 

Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 23-311 to read as follows:

§ 23-311 Response to tree pruning-related 311 requests. The 311 customer service center, in coordination with the department of parks and recreation, shall provide in response to each tree pruning-related complaint or request for service or information request that is filed by the public:

1. A link to the map the department of parks and recreation maintains in accordance with paragraph 5 of subdivision c of section 18-157;

2. A link to any map the department of parks and recreation maintains that displays information regarding completed tree pruning and scheduled tree pruning;

3. A link to any page of the website of the department of parks and recreation that includes information regarding tree pruning; and

4. Any available informational resources pertaining to obtaining volunteer certification in the pruning of street trees in the city.

§ 2. This local law takes effect 30 days after it becomes law.

KF

LS #15457/15458/16054

5/23/2024 9:23 AM