T2021-8051
| * | | | | Oversight - NYC 311 | Oversight | | Hearing Held by Committee | |
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Int 0101-2018
| * | Peter A. Koo | | | 311 transmitting image and video data for service requests or complaints. | Introduction | This bill would require 311 to accept image and video data during the intake of service requests or complaints other than those related to housing, and then to supply that data to the relevant agencies for use by their inspectors or other appropriate persons. | Hearing Held by Committee | |
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Int 0101-2018
| * | Peter A. Koo | | | 311 transmitting image and video data for service requests or complaints. | Introduction | This bill would require 311 to accept image and video data during the intake of service requests or complaints other than those related to housing, and then to supply that data to the relevant agencies for use by their inspectors or other appropriate persons. | Laid Over by Committee | |
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Int 1356-2019
| * | Robert F. Holden | | | Reports of illegal towing to 311. | Introduction | This bill would require the Department of Information Technology and Telecommunications to create a new complaint function on the 311 website, telephone and mobile device platforms to report tow trucks illegally towing vehicles immobilized due to an accident. The bill would require this new 311 function to provide the ability to upload a photograph or video with the complaint. | Hearing Held by Committee | |
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Int 1356-2019
| * | Robert F. Holden | | | Reports of illegal towing to 311. | Introduction | This bill would require the Department of Information Technology and Telecommunications to create a new complaint function on the 311 website, telephone and mobile device platforms to report tow trucks illegally towing vehicles immobilized due to an accident. The bill would require this new 311 function to provide the ability to upload a photograph or video with the complaint. | Laid Over by Committee | |
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Int 2077-2020
| * | Robert F. Holden | | | Number of steps to submit service requests or complaints on the 311 website and mobile application. | Introduction | This bill would require to allow 311 mobile application or website users to submit a request or complaint with no more than four steps. | Hearing Held by Committee | |
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Int 2077-2020
| * | Robert F. Holden | | | Number of steps to submit service requests or complaints on the 311 website and mobile application. | Introduction | This bill would require to allow 311 mobile application or website users to submit a request or complaint with no more than four steps. | Laid Over by Committee | |
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Int 2303-2021
| * | Daniel Dromm | | | DOITT updating 311 complaint types and reporting on such updates. | Introduction | This bill would require the Department of Information Technology and Telecommunications (DoITT) to update the complaint types on the 311 customer service center website and mobile device platforms and notify 311 customer service center call takers of such complaint type, by the effective date of a local law that involves a request for service. This bill would also require DoITT to semiannually report to the Mayor and the Speaker of the Council on the updating of 311 complaint types. | Hearing Held by Committee | |
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Int 2303-2021
| * | Daniel Dromm | | | DOITT updating 311 complaint types and reporting on such updates. | Introduction | This bill would require the Department of Information Technology and Telecommunications (DoITT) to update the complaint types on the 311 customer service center website and mobile device platforms and notify 311 customer service center call takers of such complaint type, by the effective date of a local law that involves a request for service. This bill would also require DoITT to semiannually report to the Mayor and the Speaker of the Council on the updating of 311 complaint types. | Laid Over by Committee | |
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