Int. No. 1151
By Council Member J. Sanchez
A Local Law to amend the administrative code of the city of New York, in relation to requiring agencies receiving quality of life complaints to provide complainants with the opportunity to share their personal contact information with a relevant council member
Be it enacted by the Council as follows:
Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 23-315 to read as follows:
§ 23-315 Sharing identifying information of consenting complainants. a. Definitions. As used in this section, the following terms have the following meanings:
Direct complaint. The term “direct complaint” means a complaint submitted to a mayoral agency about an issue within such agency’s jurisdiction through a communication channel designated and maintained by such agency to receive such complaints.
Personal contact information. The term “personal contact information” means information that may be used to contact the complainant about their complaint, including, but not limited to, the complainant’s name, phone number, email address, physical address, date and time of the submitted complaint, text of the complaint, complaint number, and any other contact information.
Quality of life condition. The term “quality of life condition" means a condition that has an adverse effect on the quality of life for residents and visitors in a geographic area, including but not limited to a condition involving sanitation, transportation, and environment.
Relevant council member. The term “relevant council member" means the council member representing the area where the subject of the complaint is located.
b. Sharing of personal contact information. A mayoral agency that receives a direct complaint related to quality of life conditions shall, in consultation with the office of cyber command and the chief privacy officer, provide the complainant with the opportunity to provide affirmative consent to the sharing of their personal contact information with the relevant council member for the purpose of following up on a submitted complaint. The agency shall clearly state that providing consent is voluntary and is not required for the resolution of the complaint.
c. Access to complainants’ data. The agency in consultation with the office of cyber command and the chief privacy officer shall develop a system to provide relevant council members access to the personal contact information of complainants who have consented to the sharing of their information pursuant to subdivision b of this section.
d. Limitations on the sharing of data. No personal contact information of a complainant shall be shared with a council member unless such complainant has provided affirmative consent.
§ 2. This local law takes effect 180 days after it becomes law.
IB
LS 24898
9/11/26