https://nyc.legistar.com/Gateway.aspx?M=CalendarDetail&From=RSS&ID=1188491&GUID=194667D3-602F-4240-A9D7-B797CFA47EA4Legistar15https://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6634082&GUID=634DD267-8DEB-46DF-B7A5-79E671D96214634DD267-8DEB-46DF-B7A5-79E671D96214-2026-02-04-17-34-14File #: T2024-1806<br />Ver.: *<br />Agenda #: <br />Type: Oversight<br />Title: Oversight - 311<br />Action: Hearing Held by Committee<br />Result: OversightWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6634082&GUID=634DD267-8DEB-46DF-B7A5-79E671D96214634DD267-8DEB-46DF-B7A5-79E671D96214-2026-02-04-17-34-17File #: T2024-1806<br />Ver.: *<br />Agenda #: <br />Type: Oversight<br />Title: Oversight - 311<br />Action: Filed, by Committee<br />Result: OversightWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6557374&GUID=337A08A8-ABF4-4B0B-9DAC-779EEF6E1B7D337A08A8-ABF4-4B0B-9DAC-779EEF6E1B7D-2026-02-04-17-34-13File #: Int 0131-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to adding a 311 complaint category for noise from sirens<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6557374&GUID=337A08A8-ABF4-4B0B-9DAC-779EEF6E1B7D337A08A8-ABF4-4B0B-9DAC-779EEF6E1B7D-2026-02-04-17-34-17File #: Int 0131-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to adding a 311 complaint category for noise from sirens<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558028&GUID=681A3842-4DF3-4A39-B7F8-CA886BD020F7681A3842-4DF3-4A39-B7F8-CA886BD020F7-2026-02-04-17-34-13File #: Int 0422-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the commissioner of information technology and telecommunications to create a separate 311 category for rooftop activity complaints and to require the commissioner of buildings to report annually regarding certain rooftop spaces<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558028&GUID=681A3842-4DF3-4A39-B7F8-CA886BD020F7681A3842-4DF3-4A39-B7F8-CA886BD020F7-2026-02-04-17-34-17File #: Int 0422-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the commissioner of information technology and telecommunications to create a separate 311 category for rooftop activity complaints and to require the commissioner of buildings to report annually regarding certain rooftop spaces<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558085&GUID=6CB8EA3E-C339-4F57-949F-BAE9CF0253586CB8EA3E-C339-4F57-949F-BAE9CF025358-2026-02-04-17-34-13File #: Int 0461-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring human translation of the 311 app<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558085&GUID=6CB8EA3E-C339-4F57-949F-BAE9CF0253586CB8EA3E-C339-4F57-949F-BAE9CF025358-2026-02-04-17-34-17File #: Int 0461-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring human translation of the 311 app<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558146&GUID=2FD38773-797B-4252-8590-FC190A13F5532FD38773-797B-4252-8590-FC190A13F553-2026-02-04-17-34-13File #: Int 0485-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide assistance relating to affordable internet programs<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6558146&GUID=2FD38773-797B-4252-8590-FC190A13F5532FD38773-797B-4252-8590-FC190A13F553-2026-02-04-17-34-17File #: Int 0485-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide assistance relating to affordable internet programs<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565962&GUID=AC42F81D-37F7-499A-8462-CB894B22C22DAC42F81D-37F7-499A-8462-CB894B22C22D-2026-02-04-17-34-13File #: Int 0582-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to creating a mobile application to support the efficient handling of 311 service requests by city employees<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565962&GUID=AC42F81D-37F7-499A-8462-CB894B22C22DAC42F81D-37F7-499A-8462-CB894B22C22D-2026-02-04-17-34-17File #: Int 0582-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to creating a mobile application to support the efficient handling of 311 service requests by city employees<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565986&GUID=63379474-8889-457C-AF0C-49C38844FEC463379474-8889-457C-AF0C-49C38844FEC4-2026-02-04-17-34-13File #: Int 0583-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide live chat functionality<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565986&GUID=63379474-8889-457C-AF0C-49C38844FEC463379474-8889-457C-AF0C-49C38844FEC4-2026-02-04-17-34-17File #: Int 0583-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide live chat functionality<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565988&GUID=ABA464F5-3743-4A6E-B058-0BD447F1AA48ABA464F5-3743-4A6E-B058-0BD447F1AA48-2026-02-04-17-34-14File #: Int 0584-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to providing an estimated wait time to 311 call center customers<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565988&GUID=ABA464F5-3743-4A6E-B058-0BD447F1AA48ABA464F5-3743-4A6E-B058-0BD447F1AA48-2026-02-04-17-34-17File #: Int 0584-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to providing an estimated wait time to 311 call center customers<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565982&GUID=44442B18-713B-4063-9127-B0D673B4E33D44442B18-713B-4063-9127-B0D673B4E33D-2026-02-04-17-34-13File #: Int 0588-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to 311 transmitting image and video data for service requests or complaints<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565982&GUID=44442B18-713B-4063-9127-B0D673B4E33D44442B18-713B-4063-9127-B0D673B4E33D-2026-02-04-17-34-17File #: Int 0588-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to 311 transmitting image and video data for service requests or complaints<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565987&GUID=0D5AE031-AE2F-4FA3-BCD2-1FD5D9551A140D5AE031-AE2F-4FA3-BCD2-1FD5D9551A14-2026-02-04-17-34-13File #: Int 0589-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring that 311 allow persons to request snow and ice removal on pedestrian bridges and that those reports be routed to the appropriate agency<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6565987&GUID=0D5AE031-AE2F-4FA3-BCD2-1FD5D9551A140D5AE031-AE2F-4FA3-BCD2-1FD5D9551A14-2026-02-04-17-34-17File #: Int 0589-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring that 311 allow persons to request snow and ice removal on pedestrian bridges and that those reports be routed to the appropriate agency<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566020&GUID=B26AAE9D-5C17-4F5B-B67E-97733DB96FE8B26AAE9D-5C17-4F5B-B67E-97733DB96FE8-2026-02-04-17-34-13File #: Int 0602-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to reports of illegal towing to 311<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:13 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566020&GUID=B26AAE9D-5C17-4F5B-B67E-97733DB96FE8B26AAE9D-5C17-4F5B-B67E-97733DB96FE8-2026-02-04-17-34-17File #: Int 0602-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to reports of illegal towing to 311<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566055&GUID=D53C15FE-FCBC-4861-B012-19ABC3A9B645D53C15FE-FCBC-4861-B012-19ABC3A9B645-2026-02-04-17-34-14File #: Int 0626-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to the use of global positioning system coordinates for 311 complaints and service requests<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566055&GUID=D53C15FE-FCBC-4861-B012-19ABC3A9B645D53C15FE-FCBC-4861-B012-19ABC3A9B645-2026-02-04-17-34-17File #: Int 0626-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to the use of global positioning system coordinates for 311 complaints and service requests<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566082&GUID=AD56458C-D14B-433B-9173-A714F526D4FFAD56458C-D14B-433B-9173-A714F526D4FF-2026-02-04-17-34-14File #: Int 0634-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to 311 transmitting image and video data for housing service requests or complaints<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566082&GUID=AD56458C-D14B-433B-9173-A714F526D4FFAD56458C-D14B-433B-9173-A714F526D4FF-2026-02-04-17-34-17File #: Int 0634-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to 311 transmitting image and video data for housing service requests or complaints<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566081&GUID=595F6015-7C95-47E1-8EF3-B17379E67968595F6015-7C95-47E1-8EF3-B17379E67968-2026-02-04-17-34-14File #: Int 0640-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to accept requests for service and complaints using video call functionality<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6566081&GUID=595F6015-7C95-47E1-8EF3-B17379E67968595F6015-7C95-47E1-8EF3-B17379E67968-2026-02-04-17-34-17File #: Int 0640-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to accept requests for service and complaints using video call functionality<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6584135&GUID=75F58092-813C-4990-B1B9-89C16B9F381F75F58092-813C-4990-B1B9-89C16B9F381F-2026-02-04-17-34-14File #: Int 0673-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to adding a 311 complaint category for dog runs<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:14 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6584135&GUID=75F58092-813C-4990-B1B9-89C16B9F381F75F58092-813C-4990-B1B9-89C16B9F381F-2026-02-04-17-34-17File #: Int 0673-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to adding a 311 complaint category for dog runs<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6639695&GUID=B8A56FF0-62E6-4816-93D4-00E475268F42B8A56FF0-62E6-4816-93D4-00E475268F42-2026-02-04-17-34-16File #: Int 0820-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to the number of steps to submit service requests or complaints on the 311 website and mobile application<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:16 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6639695&GUID=B8A56FF0-62E6-4816-93D4-00E475268F42B8A56FF0-62E6-4816-93D4-00E475268F42-2026-02-04-17-34-17File #: Int 0820-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to the number of steps to submit service requests or complaints on the 311 website and mobile application<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6639697&GUID=7DC0DE6F-F336-49BD-A248-47681FBC58167DC0DE6F-F336-49BD-A248-47681FBC5816-2026-02-04-17-34-16File #: Int 0822-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to indicate that an agency is unable to respond to a service request or complaint and implement protocols providing proof of action<br />Action: Hearing Held by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:16 GMThttps://nyc.legistar.com/Gateway.aspx?M=LD&From=RSS&ID=6639697&GUID=7DC0DE6F-F336-49BD-A248-47681FBC58167DC0DE6F-F336-49BD-A248-47681FBC5816-2026-02-04-17-34-17File #: Int 0822-2024<br />Ver.: *<br />Agenda #: <br />Type: Introduction<br />Title: A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to indicate that an agency is unable to respond to a service request or complaint and implement protocols providing proof of action<br />Action: Laid Over by Committee<br />Result: IntroductionWed, 04 Feb 2026 17:34:17 GMT